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FAQ

What is Kiwi Vintage & Home Market’s return policy?

We offer two options for returning your purchase. You can receive a merchandise credit or a return refund (less the cost of shipping).



What items can I return?

In the event your purchase just doesn’t work out, we gladly accept returns on most items except:

  • Vintage and one-of-a-kind items
  • Personalized items
  • Gift certificates
  • Items clearly labeled non-returnable


How do I get a merchandise credit?

Items returned in new condition and original packaging may be returned for a merchandise credit within 30 days of purchase. You will receive a merchandise credit at the original purchase price, plus applicable sales tax and less shipping charges. Merchandise credits are valid for online or in-store purchases only, and cannot be applied to services or gift card purchases.

Merchandise credit is not transferrable, and may not be combined with merchandise credit belonging to others. At no time may you purchase, sell or barter Kiwi Vintage & Green Home Market merchandise credit.

Merchandise credit is not redeemable for cash, unless required by law. The obligations represented by outstanding merchandise credit may at any time be assigned to and assumed by any affiliate of, or successor to, the present or any future owner of the Kiwi Vintage & Green Home Market website, or any third party under contract with such present or future owner. You expressly consent to and authorize any such future assignment and assumption of outstanding merchandise credit obligations, and you agree to look solely to such assignee in the event of any such transfer.



What items can I return?

Complete a return merchandise authorization (RMA) by contacting us at info@kiwivintage.com within 30 days of delivery. Our warehouse must receive returned items in new condition and in original packaging. Your return will be refunded to your original form of payment within seven business days, at the original sale price less outbound shipping charges and taxes.

Please note that in connection with a return refund, a refund to your original form of payment includes restoring any prior merchandise credit or referral credits that you may have used for your purchase



I see something I love on your website. What is your shipping policy?

Glad to hear it! We offer flat rate shipping on all clothing and small home goods. All orders over $50.00 qualify for free shipping. Our furniture items are priced by size, weight, and delivery zip code. All items will be shipped by a third party delivery service. If you’re in the neighborhood, all of our furniture is also available for pickup in our store.



I’d like to rent an item for a special event. Is that possible?

Totally possible! Please visit our prop rental page for more information.



How does Kiwi Vintage & Green Home Market operate sustainably?

Our mission is to reduce consumption in the community through reuse and recycling.